DoD Program To Give 24/7 Access To Veterans Transitioning To Civilian Life

A 2014 study found that veterans who are 3-12 months from separating from the service have triple the suicide rate of active duty service members. Service members facing challenges as they transition from the DoD healthcare system and the VA healthcare system, both complex and hard to follow.

To make the transition from military service members to a civilian easier, the Defense Health Agency’s Psychological Health Center of Excellence (PHCoE) has created a program called, inTransition. inTransition’s goal is to address the problems transitioning service members may face.

Military members who received mental health care a year prior to separating from the service are automatically enlisted in inTransition.

The inTransition program is voluntary and includes free, 24/7 coaching. Support is provided through telephone by licensed behavioral health staff, who are also trained in military culture. Those who are enrolled also receive help navigating the VA mental-health service. When they enroll, service members get contacted by a coach that helps them during the adjustment period before they being services with a new mental health provider.

According to one servicemember, “If it were not for my in-tran coach, I would have been out on the streets. The help I received was beyond what I expected.”


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